News

Current Newsletter and What's New

Main bullet point Current Newsletter

Main bullet point General Notice To The Membership

A verification of members' accounts is being performed as of March 31, 2017 All members should receive a statement. If you do not receive your statement, please contact:

Credit Union Resources, Inc.
Financial and Technology Resources
P.O. Box 655147
Dallas, TX 75265-5147

Main bullet point Convenient New Online Banking Features

We’re making improvements to give you more online choices, freedom and convenience, and just as before, we offer the services at no extra charge. You still have the benefit of existing features, such as e-statements, online bill pay, viewing images of cleared checks and online account transactions and inquiries. With our software enhancements, you can now enjoy new features such as e-alerts, which allow you to set up and receive emails regarding changes in your balance, transactions and cleared checks. With e-notifications, you can receive email notices for non sufficient funds and 1099-INT notices. The sub users feature gives members the ability to grant account access to others. Additionally, users can now enjoy a customizable home page, member-defined account titles and more. Of course, you have 24/7 access to these online features.

How to Get Started with Our Updated Home Banking Services
If you are a BCTFCU member with a checking or savings account and want to check out the Credit Union’s updated home banking services, simply go to bctfcu.org, click on “Log-In” at the “Online Banking” bar and log-in using your member number and passwords. You will notice a new NetBranch URL: https://www.netbranch.app.fiserv.com/bctfcu/. Then, you will be prompted to provide a secret phrase, answer a few security questions, provide an email address, change your NetBranch user IDs and set up additional security layers. New users can contact the Credit Union at 972-766-6732 to request a temporary password or click here and complete Not Enrolled? Enrolled Today! section.